How to Solve QuickBooks Multi-User Mode Not Working Error

 

Multi User Mode is a feature inbuilt in QuickBooks accounting software, permitting multiple users to access the same company file at the same time. It should be duly noted that every user who wishes to access the company file and utilize the multi-user mode in QuickBooks must have the QuickBooks license to do so. We are aware of the fact that despite being meticulous software, it is confine to face errors or glitches. Chances are quite less for users to be facing glitches like multi-user mode not working.

This issue with QuickBooks desktop multiple users mode occurs when they are trying to launch the company file located on another PC. In this case, the screen automatically displays QuickBooks multi-user mode not working.



Causes of QuickBooks Multi-User Mode Not Working

There can be several causes for this error of QuickBooks multi-user mode Not Working

 QuickBooks to appear, such as:

  • QuickBooks may not be installed on the server.
  • The hosting settings may not be configured properly.
  • The antivirus or the firewall may not be allowing communication between user computers.
  • QuickBooks company file is not accessible by the database server
  • Windows file permissions were not set properly.

Pre-Conditions before fixing ‘Multi User Mode Not Working’

You could still face the ‘QuickBooks multi user mode not working’ problem even after completing the QuickBooks multi user setup. This problem is generally associated with other errors, such as H101, H202, H303, and H505.

Here are some steps and solutions which would help you in fixing this QuickBooks error.

Using QuickBooks File Doctor

QuickBooks File Doctor helps in analyzing whether the user’s computer is suitable for using multi-user mode or not. It is available in Intuit’s website.

  • To use this tool, Download QuickBooks File Doctor > Run QuickBooks File Doctor command.
  • After giving the command to run the file doctor, the user should check if they are facing the same multi-user mode not working error.

Methods to Fix Multi-User Mode Not Working Error

Method 1: Use QuickBooks Database Server Manager

  1. As the first step, start by opening QuickBooks Database Server Manager on the server computer.
  2. Go to the Start menu and type “Database”.
  3. If no folder location is available, use the Browse option to go to the folder that stores the “Company File(s)”.
  4. Now, press the “OK” button. Follow it by clicking the “Scan” button.

If the above-given steps are followed word to word, the firewall permissions will be repaired. Now, the user needs to check whether the QuickBooks multi-user mode Not Working problem has resolved or not. If not, users should follow the next step.

Method 2: Check Host Mode on each of the User Computers

  1. Now, open the QuickBooks File menu on the user computer, followed by opening Utilities.

Note:

If Host Multi-User Access appears on the list, the user needs to move to the next computer. This simply denotes that the particular computer is not the system hosting the company file.

2. If Stop Hosting Multi-User Access appears on the list, one has to disable hosting, followed by enabling QuickBooks single user mode.

3. Once you ensure that hosting mode is off on all the user computers, one should scan for the QuickBooks Multi-User Mode not working error.

 

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